Privacy Policy

Last updated: 29 May 2026

This Privacy Policy explains how Rampa ("Rampa", "we", "us", or "our") collects, uses, shares, and protects personal information when you visit rampapay.com, communicate with us, or interact with us through messaging channels including WhatsApp. By using our website or contacting us, you agree to the practices described in this policy.

1. Who We Are

Rampa provides cross-border payment infrastructure for enterprise financial flows, including multi-currency settlements, compliance, and currency solutions. For any privacy-related questions, contact us at admin@rampapay.com.

2. Information We Collect

We may collect the following categories of information:

• Contact details you provide — such as your name, email address, phone number, company name, and role — when you fill out our contact form, request information, or message us.
• Messaging content — the messages, attachments, and information you send us through WhatsApp or other channels, and our responses.
• Business and transaction information shared with us in the course of evaluating or providing our services.
• Technical and usage data — such as IP address, browser type, device information, pages visited, and similar analytics collected automatically when you use our website.

3. Information Collected Through WhatsApp

We use the WhatsApp Business Platform (provided by Meta Platforms, Inc.) to communicate with users who choose to contact us through WhatsApp. When you message us on WhatsApp, we may receive your WhatsApp phone number, your WhatsApp profile name, and the content of the messages you send. We use this information solely to respond to your inquiries, provide customer support, and communicate about our services. Your use of WhatsApp is also governed by WhatsApp's and Meta's own privacy policies, which we do not control.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support;
• Provide, operate, and improve our services and website;
• Communicate with you about our products, services, and requests;
• Comply with legal, regulatory, KYC/KYB, and anti-money-laundering obligations;
• Detect, prevent, and address fraud, security, or technical issues.

5. Legal Bases for Processing

Where applicable law requires it, we process personal data on the basis of your consent, the performance of a contract, our legitimate business interests, and compliance with legal obligations.

6. How We Share Information

We do not sell your personal information. We may share it with:

• Service providers who process data on our behalf (such as hosting, communications, and analytics providers), under appropriate confidentiality and data-protection obligations;
• Messaging platforms such as Meta/WhatsApp, to the extent necessary to deliver and receive your messages;
• Authorities or third parties where required by law, regulation, legal process, or to protect our rights and the safety of others.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, regulatory, or reporting requirements. When information is no longer needed, we delete or anonymise it.

8. Data Security

We apply technical and organisational safeguards — including encryption, access controls, and isolated architecture — designed to protect personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we work to protect your information using industry-standard measures.

9. International Transfers

As a cross-border business, we may process and store information in countries other than your own. Where we transfer personal data internationally, we take steps to ensure it receives an adequate level of protection consistent with applicable law.

10. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us at admin@rampapay.com. You may also opt out of WhatsApp communications at any time by messaging us to request it or by blocking our number.

11. Children's Privacy

Our services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. We encourage you to review this page periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at admin@rampapay.com.